Privacy Policy

1. Introduction

Welcome to NegJog ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.negjod.com) or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

2. Information We Collect

We collect information you voluntarily provide when you register as a potential operator, submit a service request, contact us via WhatsApp, phone, or email, or visit our office for any service. The personal information we may collect includes:

• Identity Data: Full name, date of birth
• Contact Data: Mobile number, email address, postal address
• Location Data: City, district, state
• Service Data: Type of service requested, documents submitted
• Technical Data: Browser type, IP address, pages visited (collected automatically)

3. How We Use Your Information

We use the information we collect to process and fulfil your service requests, contact you regarding your operator application or service enquiry, send updates about NegJog's launch and new services, improve our platform, comply with legal obligations under Indian law, and prevent fraud and ensure platform security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Government Portals: When processing your service application (e.g., income certificate, PAN card), relevant data is submitted to official government portals as required.
• Bank Partners: For banking services like BoB account opening, information is shared with the respective bank as part of the KYC process.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.

5. Data Storage and Security

Your data is stored in secured systems accessible only to authorised NegJog personnel. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by Indian law. Operator application data is retained for 12 months. Service request data is retained for as long as the service relationship exists.

7. Your Rights

Under applicable Indian data protection laws, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal obligations), and withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at asa.contact@gmail.com.

8. Cookies

Our website uses only functional storage (e.g., to remember your language preference via localStorage). We do not use advertising or tracking cookies. No third-party analytics services are currently active on this site.

9. Third-Party Links

Our website may contain links to third-party websites (government portals, banks). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy:

• Email: asa.contact@gmail.com
• Address: NegJog Office, Chhattisgarh, India
• Phone: +91 92000 01700